Privacy Policy

we take privacy seriously

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking on https://pedalers.travel (the “Site”).

 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal user email), email address, and phone number. We refer to this information as “Booking Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking Information.

 

How Do We Use Your Personal Information?

We use the Booking Information that we collect generally to fulfill any reservations placed through the Site (including processing your payment information, arranging for lodging, transport and other travel services, and providing you with invoices and/or booking confirmations). Additionally, we use this Booking Information to: Communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Sharing Your Personal Information

We share your Personal Information with third parties only when processing payments, booking airline tickets, submitting visa applications or reserving lodging and transport as part of your tour package.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Pedalers uses a 3rd party analytics service, Microanayltics.io, to record information about your visit. This service does not record your IP address or other identifiable details, it records pages visited, browser type and country from which you are accessing our website. This information is not shared, sold or passed on to any other party.

 

Do Not Track

Our analytics software will not track your visit when we see a Do Not Track signal from your browser.

 

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a booking through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Data Retention

When you place a booking through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Newsletter Mailing List

You can request removal from our newsletter mailing list through the form below:


   

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at tours@pedalers.travel or by mail using the details provided below:
Pedalers, PO Box 357063, Gainesville, FL, 32635, United States

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